COOKIES POLICY

This website uses its own and third-party cookies to offer you a better experience and service. By browsing or using our services, the user accepts our use of cookies. However, the user has the option to prevent the generation of cookies and their elimination by selecting the corresponding option in their browser. If you block the use of cookies in your browser, some services or functionalities of the online store may not be available.

WHAT IS A COOKIE?

A cookie is a file created by an online store to store information on your computer, such as your web visit preferences. When you visit a page that uses cookies, the web may ask your browser to save one or more cookies on your hard drive. Depending on the browser, cookies are saved in a single file or in different ones.

Cookies often save your web page settings, such as your preferred language or your location. In this way, when you return to the website in question, the browser sends the cookies that belong to that website, being able to display personalized information according to your needs.

Cookies can also save personally identifiable information. This personal information, such as name, email, address or telephone is what can be used to identify or contact you. A website only has access to the personal information that the user provides. For example, a website will not be able to know your email unless the user provides it. A website will not be able to access any other type of data that is on your computer

By default, you cannot see such activity and therefore cannot know when a website is creating a cookie or the browser sends cookies to the website. It is possible to choose to change the privacy policy in your browser by preventing any website from using cookies.

HOW ARE COOKIES USED?

By browsing this Web portal, the user is accepting that cookies can be installed on their terminal and that they allow us to know the following information:

  • Statistical information on the use of the website.
  • The ‘login’ of the user to keep the session active on the web.
  • Data of the connection with social networks for users who access with their Facebook, Twitter, Google + or Pinterest user.

TYPES OF COOKIES WE USE

This website uses both temporary session cookies and permanent cookies. Session cookies store data only while the user accesses the Web and permanent cookies store the data in the terminal so that they are accessed and used in more than one session.

Depending on the purpose for which the data obtained through cookies are processed, the Web may use:

TECHNICAL COOKIES

They are those that allow the user to navigate through the online store and use the different options or services that exist in it. For example, control traffic and data communication, identify the session, access restricted access Web parts (user panel), remember the elements that make up an order, make a request for registration or participation in an event, use elements security while browsing and store content for broadcasting videos or sound.

PERSONALIZATION COOKIES

They are those that allow the user to access the service with some general characteristics predefined in their terminal or that the user himself defines. For example, the language, the type of browser through which you access the service, the selected content design, geolocation of the terminal and the regional configuration from where you access the service.

THIRD PARTY COOKIES

On some Web pages, third-party cookies can be installed that allow you to manage and improve the services offered.

At Info@biohome.cat we use third-party cookies from the Google Inc., Twitter Inc., Facebook, Inc. and Pinterest Inc. Companies to be able to share the contents of our online store on the social networks Google +, Twitter, Facebook and Pinterest .

Cookies from Google Inc. are also used for the Analytics service so that navigation information can be analyzed. More information at: https: // policies.google.com/technologies/types?hl=es

We use cookies from Zopim Technologies for the proper functioning of the personal assistance chat. Specifically, the cookies used are:

__zlcid: stores the user ID used in each visit and each chat session.

__zprivacy: stores user preferences to disable Chat and stop using cookies.

HOW TO MANAGE COOKIES IN THE BROWSER?

The user has the option to allow, block or delete